CareWorks USA
Supplemental Management Services
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Independent Medical Exams (IMEs)

CareWorks USA's quality assurance process sets us apart from the competition.


  • IME appointment promptly coordinated within 48 hours of receipt of referral.
  • IME questions and issues are addressed and reviewed by a Registered Nurse.
  • Services include: scheduling with IME physician, review of medical information, correspondence to the injured worker and other involved parties and telephonic follow-up to ensure the injured worker's attendance and prompt receipt of IME report information.
  • Saves the account/employer time and administrative costs in setting up an IME.
  • National access to a network of IME physicians with a variety of specialties.

Physician File Reviews

Appropriate physician specialty completes a paper review of file to address treatment needs.


  • Questions and issues written and reviewed by a Registered Nurse.
  • Evaluation by physician to determine if current treatment and retrospective treatment is appropriate and related.
  • Written report completed and returned promptly.

Disability and FMLA Absence Management Services

Saving money through total absence management.

Top Five Objectives of Short-Term Disability and Integrated Benefits Management:

  1. Cost Savings
  2. Productivity/Return to Work
  3. Employee Health & Safety
  4. Employer Process Simplification
  5. Employee Satisfaction

Positive return-to-work outcomes are essential for the management of employee absences due to disability and FMLA. Customization is the difference. We work with each customer individually, developing personalized programs that meet your unique needs.

Programs can include:

  • Early reporting of initial absences through toll-free or Internet reporting options.
  • Immediate nurse triage to establish medical treatment and return-to-work plans.
  • Securing current physical abilities/restrictions from treating providers.
  • Coordinating transitional return to work with the employer.
  • Facilitating progression to full-duty return to work with case resolution.
  • Communicating effectively with all payer and documentation sources.
  • Providing reports and data.
Link: Return to our FMLA Administration Overview.
News: Does it make sense to outsource your company's FMLA leave management.

Resources: Visit our Resource Center.
Testimonials: Read what our Clients are saying about us.

Or, you can speak directly to a representative that can further assist you.
Call: 1.888.436.1003
Email: shannon.lee@careworks.com