Task-Based Case Management

Time-limited, goal-oriented case management intervention.

Task assignments are goal-oriented, task-focused case management activities designed to move a claim forward, without implementation of full field case management.

A case manager can be assigned on a limited basis with very specific short-term goals in order to bring the case to closure or move toward return to work.

Employers who utilize task assignment services are able to provide appropriate medical management for claims, while controlling overall claims costs.

Vocational Case Management

Helping to establish a vocation plan of action.

Through our on-site services, we visit the injured employee’s home, workplace and provider’s office to get a first-hand impression of injury severity and barriers to recovery and return to work.

When severe injury cases require long-term vocational assistance, a Certified Rehabilitation Counselor (CRC) can be instrumental in establishing and facilitating a reasonable and appropriate vocational plan of action to assist the injured worker in returning to remunerative employment.

Catastrophic Case Management

Immediate, on-site case management intervention for severe and life-threatening injuries.

Catastrophic injuries represent less than five percent of all workplace injuries and nearly 50 percent of all costs. Although these types of injuries are not common, early intervention can be one of the most-effective tools to control costs.

With Catastrophic Case Management, immediate attention can be given not only to an injured worker, but also to other employees and family members. Our case managers can conduct an immediate assessment and triage of a worker’s injuries, diagnoses and preliminary prognosis.

Serious injuries and catastrophic cases often require coordination of care between multiple disciplines. Not only are our case managers experts with coordination of care, they have experience with death claims and are available to provide counseling to employees and families.

Modified Duty Off Site (MDOS)

A unique return-to-work alternative that reduces the cost and duration of lost-time incidences.

When an injured worker is released to return to work with temporary restrictions that an employer cannot accommodate, CareWorks USA can facilitate the creation of an off-site position, usually with a nonprofit organization.

The injured worker can temporarily work until they can return to their regular-duty position with the original employer or until they are released to work on a permanent basis or reach a medical plateau.

Implementing an MDOS program helps reduce the number of OSHA lost-time days and also has a direct impact on the amount of compensation paid to injured employees.

Every MDOS placement is coordinated and managed by a credentialed case manager to ensure optimal resolution.